FAQs

1- What types of products do you offer?

At THERAVIE, we offer a unique selection of wellness and hygiene-focused products. This includes luminous constellation-inspired bracelets, ergonomic pillows to relieve neck pain, and waterproof disposable toilet seat covers.

2- How can I place an order?

To place an order, simply browse our website, select the desired products, and add them to your cart. Once you’re ready, proceed to checkout and follow the on-screen instructions to complete your purchase.

3- What payment methods do you accept?

We accept multiple payment methods, including credit cards, PayPal, and other secure online payment options, ensuring a safe and smooth transaction for all our customers.

4- What is your return policy?

We offer a 14-day return policy. You have 14 days after receiving your item to request a return, provided that the item is in its original condition, unworn, and in its original packaging.

5- How can I contact customer service?

For any questions or concerns, you can reach us via email at theravie.official@gmail.com. Our team is available to assist you with all inquiries.

6- Do you ship internationally?

We offer shipping options that may include international destinations. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping section for more details.

7- How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to check the status of your delivery on the carrier’s website.

8- Do you offer discounts or promotions?

We regularly offer special promotions and discounts on select products. To stay updated on exclusive deals, we recommend subscribing to our newsletter.